This Facial Steamer has only been used 4 times and only with distilled water. It works perfectly, I’m just getting rid of it because I have chosen a different career path and we are moving. (Studied to be an Esthetician) I am willing to lower the price because I need to get rid of it by the end of February! You must pick up and it will fit in a small car. This is a deal since it’s practically brand new and originally cost me $200 with tax and shipping!